November 9, 2011

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Although it’s not billed as a book review, Malcolm Gladwell was in The New Yorker writing about Walter Issacson’s book on Steve Jobs.

… Steve Jobs, Isaacson’s biography makes clear, was a complicated and exhausting man. “There are parts of his life and personality that are extremely messy, and that’s the truth,” Powell (Jobs’ wife) tells Isaacson. “You shouldn’t whitewash it.” Isaacson, to his credit, does not. He talks to everyone in Jobs’s career, meticulously recording conversations and encounters dating back twenty and thirty years. Jobs, we learn, was a bully. “He had the uncanny capacity to know exactly what your weak point is, know what will make you feel small, to make you cringe,” a friend of his tells Isaacson. Jobs gets his girlfriend pregnant, and then denies that the child is his. He parks in handicapped spaces. He screams at subordinates. He cries like a small child when he does not get his way. He gets stopped for driving a hundred miles an hour, honks angrily at the officer for taking too long to write up the ticket, and then resumes his journey at a hundred miles an hour. He sits in a restaurant and sends his food back three times. He arrives at his hotel suite in New York for press interviews and decides, at 10 P.M., that the piano needs to be repositioned, the strawberries are inadequate, and the flowers are all wrong: he wanted calla lilies. (When his public-relations assistant returns, at midnight, with the right flowers, he tells her that her suit is “disgusting.”) “Machines and robots were painted and repainted as he compulsively revised his color scheme,” Isaacson writes, of the factory Jobs built, after founding NeXT, in the late nineteen-eighties. “The walls were museum white, as they had been at the Macintosh factory, and there were $20,000 black leather chairs and a custom-made staircase. . . . He insisted that the machinery on the 165-foot assembly line be configured to move the circuit boards from right to left as they got built, so that the process would look better to visitors who watched from the viewing gallery.”

Isaacson begins with Jobs’s humble origins in Silicon Valley, the early triumph at Apple, and the humiliating ouster from the firm he created. He then charts the even greater triumphs at Pixar and at a resurgent Apple, when Jobs returns, in the late nineteen-nineties, and our natural expectation is that Jobs will emerge wiser and gentler from his tumultuous journey. He never does. In the hospital at the end of his life, he runs through sixty-seven nurses before he finds three he likes. …

… In the eulogies that followed Jobs’s death, last month, he was repeatedly referred to as a large-scale visionary and inventor. But Isaacson’s biography suggests that he was much more of a tweaker. He borrowed the characteristic features of the Macintosh—the mouse and the icons on the screen—from the engineers at Xerox PARC, after his famous visit there, in 1979. The first portable digital music players came out in 1996. Apple introduced the iPod, in 2001, because Jobs looked at the existing music players on the market and concluded that they “truly sucked.” Smart phones started coming out in the nineteen-nineties. Jobs introduced the iPhone in 2007, more than a decade later, because, Isaacson writes, “he had noticed something odd about the cell phones on the market: They all stank, just like portable music players used to.” The idea for the iPad came from an engineer at Microsoft, who was married to a friend of the Jobs family, and who invited Jobs to his fiftieth-birthday party. …

… The angriest Isaacson ever saw Steve Jobs was when the wave of Android phones appeared, running the operating system developed by Google. Jobs saw the Android handsets, with their touchscreens and their icons, as a copy of the iPhone. He decided to sue. As he tells Isaacson:

Our lawsuit is saying, “Google, you fucking ripped off the iPhone, wholesale ripped us off.” Grand theft. I will spend my last dying breath if I need to, and I will spend every penny of Apple’s $40 billion in the bank, to right this wrong. I’m going to destroy Android, because it’s a stolen product. I’m willing to go to thermonuclear war on this. They are scared to death, because they know they are guilty. Outside of Search, Google’s products—Android, Google Docs—are shit.

In the nineteen-eighties, Jobs reacted the same way when Microsoft came out with Windows. It used the same graphical user interface—icons and mouse—as the Macintosh. Jobs was outraged and summoned Gates from Seattle to Apple’s Silicon Valley headquarters. “They met in Jobs’s conference room, where Gates found himself surrounded by ten Apple employees who were eager to watch their boss assail him,” Isaacson writes. “Jobs didn’t disappoint his troops. ‘You’re ripping us off!’ he shouted. ‘I trusted you, and now you’re stealing from us!’ ”

Gates looked back at Jobs calmly. Everyone knew where the windows and the icons came from. “Well, Steve,” Gates responded. “I think there’s more than one way of looking at it. I think it’s more like we both had this rich neighbor named Xerox and I broke into his house to steal the TV set and found out that you had already stolen it.” …

 

John Stossel says unions are bad for kids, but really good for bad teachers.

A just-retired public school principal writes me after my special:

“You nailed the problems and issues in today’s public education… with the current teacher unions, textbook companies, and especially teacher TENURE… teacher “tenure” is all but stopping 21st Century educational reform all over the United States.”

Tenure is bad. Some teachers are more effective than others – yet the union frowns on giving the best teachers extra pay for excellence. They even frown on paying lousy teachers less. They snarl at the idea of ever firing a teacher. Public school teachers typically get tenure once they’ve taught for about 3 years. After that, the union and civil service protection make it just about impossible to fire them. They basically have a job for life.

In Patterson, NJ, it’s ex-police detective Jim Smith’s job to investigate claims against bad teachers and to try to go through the union-created, insane process of trying to fire REALLY bad ones. He says it’s so hard to fire anyone that it took years to fire a teacher who hit kids. “It took me four years and $283,000. $127,000 in legal fees plus what it cost to have a substitute fill in, all the while he’s sitting home having popcorn,” said Smith.

This is not how it works in real life: the private sector. Remember when GE was a phenomenal growth company, rather than the bloated “partner” with Big Government it is now? Its CEO at the time, Jack Welch, said what was crucial was “identifying the bottom 10 percent of employees, giving them a year to improve, and then firing them if they didn’t get better.” …

 

Canada has the same occupiers. Margaret Wente of the Toronto Globe and Mail takes a look.

Laurel O’Gorman is one of the faces of Occupy Toronto. She believes the capitalist system has robbed her of her future. At 28, she’s studying for a master’s degree in sociology at Laurentian University in Sudbury. She’s also the single mother of two children. “I’m here because I don’t know what kind of job I could possibly find that would allow me to pay rent, take care of these two children and pay back $600 each month in loans,” she said.

Ms. O’Gorman is in a fix. But I can’t help wondering whether she, and not the greedy Wall Street bankers, is the author of her own misfortune. Just what kind of jobs did she imagine are on offer for freshly minted sociology graduates? Did she bother to ask? Did it occur to her that it might be a good idea to figure out how to support her children before she had them?

She’s typical in her bitter disappointment. Here’s Boston resident Sarvenaz Asasy, 33, who has a master’s degree in international human rights, along with $60,000 in student loans. She dreamed of doing work to help the poor get food and education. But now she can’t find a job in her field. She blames the government. “They’re cutting all the grants, and they’re bailing out the banks. I don’t get it.”

Then there’s John, who’s pursuing a degree in environmental law. He wants to work at a non-profit. After he graduated from university, he struggled to find work. “I had to go a full year between college and law school without a job. I lived at home with my parents to make ends meet.” He thinks a law degree will help, but these days, I’m not so sure.

These people make up the Occupier generation. …

 

John Tamny says we need to stop worrying about the loss of manufacturing jobs.

… To put it simply, we’re manufacturing more than ever, albeit with a great deal less in the way of human input. This is what they call progress.

Indeed, as a recent USA Today editorial noted, “American companies are making lots of stuff”, and in fact they’re producing “about 80% more than in 1979 with nearly 8 million fewer workers.” Some would like to blame China for this development, but in truth they should be cheering the very innovations that attract job creating investment by virtue of companies doing more with less.

For one, the happy destruction of jobs was always thus, and it’s a signal of an advancing society. Considering agriculture, from 1900-1920 in the U.S. agriculture and mining accounted for 30-40% of total employment. Today that number is a fraction, but far from pushing Americans to the breadlines, economic evolution pushed them into better, higher valued work. Would anyone in their right mind really like to return to the days in which the U.S. economy was largely farm based? The same applies to manufacturing.

Considering manufacturing, if we date its decline as an employer to the 1970s, it should be said that the drop in actual workers has coincided with a rise in higher-paying work away from the factory floor. Specifically since the ‘70s, managerial and professional employment has been the fastest growing job category.

The definition of productivity is reducing costs without reducing output, and American manufacturers have done just that. But as evidenced by the rise of better paying managerial and professional work, Americans have hardly suffered this increase in productivity. …